Workplace miscommunication occurs very often, causing unnecessary problems and unproductive environments. This course analyzes workplace communication situations to develop professional verbal and written communication skills. It also explores the importance of communication with other professionals and how ineffective communication can create unnecessary workplace issues, diminish great relationships, and cause a toxic work environment. The course will include diversity and inclusion in communication, and why understanding various cultures, disabilities, and other facets can promote better communication. Participants will apply verbal and written communication skills, as well as conflict resolution strategies, to improve workplace communication climates and promote personal and professional growth. Upon completing the course, participants will reflect on their current personal communication skills and how others may perceive it, and create a plan of goals that will ensure their workplace communication.